Privacy Policy

ActCAD Engineering Solutions Pvt. Ltd., India is the developer and global Distributor of TrueCAD Software. ActCAD LLC, USA global sales of ActCAD and TrueCAD Software. ActCAD Engineering Solutions Pvt. Ltd. is a commercial member of IntelliCAD Technology Consortium (ITC), USA.

TrueCAD Software, herein after called as "TrueCAD", is seriously committed to protecting your privacy. We will never reveal your personal information, email address and phone number with any third party. We will neither sell nor rent the information posted by our visitors on our website.

Coverage of this Privacy Policy:
This policy covers how TrueCAD treats personal information that we collect on our website, contact forms, incoming emails and phone calls. Personal information means the information about you, your company such as name, address, email id, phone number and other details that are not otherwise publicly available. We do not collect any critical information like SSN, Aadhar Number, IT PAN etc. We also do not collect your credit card and bank details etc., as they will be processed by highly secured third party payment gateways. We never capture any financial data of any of our customers even if they buy from our website.

How do we collect information?
We normally capture user information when you request for trial version of TrueCAD software, purchase licenses, online order submission, response to our email newsletters etc. On the other hand, if you provide information during phone conversations, we store those details in our database for future communication like sending product updates, new releases, promotional offers etc.

Why we collect this information?
Below are the main reasons for capturing your information:
  • To send download link for trial versions of our products
  • To send the license keys for software trial purposes
  • To send clarifications about your technical queries
  • To send future product updates, releases, fixes, promotional offers etc.
  • To provide secure access to the TrueCAD software and technical support
  • To send you tips and techniques about the usage of our products
However, there is no obligation to enter this data if you want to be just our general site visitor without any intention to access our secured areas. Further, you can unsubscribe to our marketing mails at any point of  time with a single click.

Confidentiality and Security:
TrueCAD carefully protects your data from loss, misuse, unauthorized access or disclosure, alteration or destruction. We have physical, electronic, and procedural safeguards to protect your details.  Only concerned person who need to communicate with you will have access to your information as long as they are associated with our company.

Compulsory Communication:
Once you become our customer, we reserve the right to send you certain communications relating to the TrueCAD software, such as service announcements and administrative messages that are considered part of your TrueCAD software functionality. However you will get an option to unsubscribe to our messages by sending an email request.

Amendments:
TrueCAD may update this policy from time to time. The latest version of this policy will be made available on our website www.truecad.com. In case of any Objections you are requested to contact us through email to

System Requirements

  • OS : Windows XP, Vista, 7, 8, 8.1 & 10
  • CPU: Any CPU above 2GHz speed
  • Bit : 64bit/32bit
  • RAM : 3GB (higher RAM is better)
  • Hard Disk : 1GB free space

Free Technical Support

TrueCAD has a dedicated Technical Support team who is responsible to handle any technical queries. you can send an email and you will get prompt reply with a solution or work around.